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Withdrawal

The Withdrawal Dashboard enables users to make withdrawals in both cryptocurrency and fiat.

  • Withdrawal Options: Select either Crypto or Fiat withdrawal and follow the prompts to complete your transaction.

  • Withdrawal History: View a comprehensive record of all withdrawal transactions associated with your account for easy tracking and reference.

This dashboard provides a straightforward and organized way to manage withdrawals, offering flexibility with crypto and fiat options and clear visibility into transaction history.

Withdrawal Dashboard

Withdrawal Dashboard

Withdrawal - Select Token

To withdraw cryptocurrency:

1. Select Token: Choose from 16 available cryptocurrencies.

Withdrawal - Provide Address

After selecting your token, the screen will refresh and prompt you to Provide Address.

Withdrawal Dashboard
Withdrawal Dashboard

Verified Address - ADD

Add a verified address where you wish to receive the withdrawal. Ensure the address is correct to avoid transaction issues.

ADD - Verified Address
ADD - Verified Address PROMPT

Verified Address Entry

Enter a verified address where you wish to receive the withdrawal. Ensure the address is correct to avoid transaction issues.

Verified Address

Withdrawal Dashboard

Once a trusted address is added to your wallet, it will automatically populate in the Withdrawal Dashboard as a verified address.

This verified address will be used as the recipient for your withdrawal, ensuring a secure and streamlined process.

Verified Address

Withdrawal Input

1. Input Amount: Enter the amount you wish to withdraw, either in USD value or ETH quantity.

2. Confirm Withdrawal: Click Withdraw to initiate and process the transaction.

This step finalizes the withdrawal request based on your specified amount.

Verified Address

Withdrawal Process

After clicking Withdraw to initiate the transaction:

  1. The screen will refresh, displaying a prompt to Confirm your withdrawal.
  2. Review the transaction details carefully.
  3. Click Confirm to finalize the withdrawal.

This confirmation step ensures accuracy and security for your transaction.

Withdrawal Confirmation

Withdrawal Pending

Once your Withdrawal request is accepted, the transaction status will display as Pending in your Withdrawal History.

This status indicates that the withdrawal is being processed.

Withdrawal Pending

Withdrawal Process Request

Once the Withdrawal is accepted:

  1. The transaction status will display as Pending in your Withdrawal History.
  2. A Withdrawal Request will be created, tracking the details of your pending withdrawal.

This request ensures your transaction is properly logged and monitored throughout the process.

Withdrawal Process Request

Pending Withdrawals

The Withdrawal Dashboard displays all Pending Withdrawals in one place.

Each pending transaction generates a Withdrawal Request, allowing you to track the status and details of your withdrawals easily.

Withdrawal Transaction Dashboard

How to process Pending Withdrawals

Pending withdrawals rely on other users to accept and fulfill the order.

To process a pending withdrawal:

  1. Locate the Pending Withdrawal in the Withdrawal Dashboard.
  2. Click on Process Withdrawal to accept the order and initiate the transaction.

This action begins the fulfillment process, allowing the withdrawal to proceed.

To accept Withdrawal Order

Confirm Process Withdrawal Order

Confirm Process Withdrawal Order

Process Withdrawal Order Accepted

Confirm Process Withdrawal Order

Process Withdrawal Order

Once you accept a withdrawal order for processing:

  1. You will have 40 minutes to deposit the required ETH to the specified address.
  2. Follow the instructions to ensure timely completion of the transaction.

Failure to complete the deposit within the timeframe may impact the processing of the withdrawal.

Process Withdrawal Order

Deposit funds for Withdrawal Order

To complete the withdrawal order:

  1. Deposit the exact amount specified in the withdrawal order to the provided address.
  2. Ensure accuracy to avoid processing delays or issues.

Following this step precisely is essential for successful withdrawal completion.

Process Withdrawal Order

Withdrawal Dashboard - Executing Status

Once the deposit is successfully processed, the Withdrawal Dashboard will update the status of the withdrawal to Executing.

This status indicates that the withdrawal is currently being processed and is in the final stages of completion.

Withdrawal Dashboard History

Withdrawal Dashboard - Completed Status

Once the deposit has been fully processed, the Withdrawal Dashboard will update the status of the withdrawal to Completed.

This status signifies that the withdrawal transaction is finalized and the funds have been successfully transferred.

Withdrawal Dashboard History

Withdrawal/Deposit Completed

Upon completion of the deposit process, a Deposit Receipt will confirm that the transaction is finalized.

Here’s what happens post-completion:

  • For the Account Processing the Withdrawal:

    • The account that processed the withdrawal will have deposited ETH into the withdrawal address.
    • In return, the account will receive an equivalent amount of wrapped ETHU in their account.
  • For the Account Requesting the Withdrawal:

    -The account requesting the withdrawal will have ETHU deducted from their balance. -They will receive ETH directly into their MetaMask account.

This process ensures both accounts have completed their respective transactions and received the correct asset allocations.

Withdrawal Dashboard History

Withdrawal - Transaction History

In the Transaction History:

  • The account requesting the withdrawal will see their ETHU balance deducted accordingly.

  • They will also note the receipt of ETH into their connected MetaMask account.

This transaction history provides a clear record of the asset exchange, showing both the deduction of ETHU and the receipt of ETH.

Withdrawal Dashboard History